{"id":287,"date":"2025-02-22T10:10:55","date_gmt":"2025-02-22T10:10:55","guid":{"rendered":"https:\/\/malagasem.es\/blog\/?p=287"},"modified":"2025-02-22T10:12:50","modified_gmt":"2025-02-22T10:12:50","slug":"como-contactar-con-el-servicio-tecnico-de-google","status":"publish","type":"post","link":"https:\/\/malagasem.es\/blog\/como-contactar-con-el-servicio-tecnico-de-google\/","title":{"rendered":"C\u00f3mo contactar con el servicio t\u00e9cnico de Google"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si trabajas en SEO con clientes o gestionas tu propio negocio y utilizas herramientas de Google como <strong>Google My Business, Google Analytics, Google Ads<\/strong>, etc., es probable que te hayas encontrado en numerosas ocasiones lidiando con el servicio de preguntas frecuentes de Google.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A menudo, es una experiencia frustrante en la que, tras dedicar horas a buscar una soluci\u00f3n a un problema sencillo, terminas en la pantalla de inicio sin respuestas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bueno. En este post sencillo y corto, te dar\u00e9 un listado de links con acceso al soporte de todos los servicios Google, o al menos, de los m\u00e1s utilizados.<\/p>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google Ads<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Facturaci\u00f3n<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/1Qa561\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitar una l\u00ednea de cr\u00e9dito.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/V7sq6B\" target=\"_blank\" rel=\"noreferrer noopener\">Configurar la facturaci\u00f3n de Google Ads.<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Problemas de <strong>pago<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/Fh3kB8\" target=\"_blank\" rel=\"noreferrer noopener\">Verificar el estado de una factura o enviar un comprobante de pago.<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Problemas con las<strong> pol\u00edticas de Google<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/prt1Lh\" target=\"_blank\" rel=\"noreferrer noopener\">Aprobaci\u00f3n de anuncios (anuncios en revisi\u00f3n &gt;1 d\u00eda laboral)<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/17dPEm\" target=\"_blank\" rel=\"noreferrer noopener\">Preguntas sobre anuncios desaprobados<\/a>.<\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/YEHdkr\" target=\"_blank\" rel=\"noreferrer noopener\">Anuncios relacionados con farma o atenci\u00f3n sanitaria.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/vTaqMA\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitar una re-revisi\u00f3n de un anuncio rechazado.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/X1SzRr\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitud de autorizaci\u00f3n de marca para terceros.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/FvFMvE\" target=\"_blank\" rel=\"noreferrer noopener\">Formulario de reclamaci\u00f3n de marca.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/goo.gl\/CA2j2D\" target=\"_blank\" rel=\"noreferrer noopener\">Soluci\u00f3n de problemas de clics no v\u00e1lidos.<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Merchant Google<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Cuenta <strong>MCA<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/IeTvdj\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitar una cuenta multicliente.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.google.com\/merchants\/contact\/additional_items?hl=es&amp;cfnti=lang.additional_quota_create_more_items&amp;cft=3\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitud para obtener m\u00e1s cuota de productos, feeds o subcuentas.<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Pol\u00edtica de uso<\/strong> de Merchant Google<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/merchants\/contact\/suspended?cfnti=lang.made_corrections_to_dissaproved_prod_site_feed_reeval&amp;cft=3&amp;hl=es\" target=\"_blank\" rel=\"noreferrer noopener\">Solicitar una re-revisi\u00f3n de cuentas Merchant Center suspendidas.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/EeHLjj\" target=\"_blank\" rel=\"noreferrer noopener\">Denunciar un anuncio.<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Campa\u00f1as <\/strong>de compras<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/google-ads\/contact\/item_noshow?hl=es&amp;cfnti=lang.cuf_gs_results&amp;cft=3&amp;ref_topic=3119122%2C3181080%2C3126923%2C\" target=\"_blank\" rel=\"noreferrer noopener\">Mi campa\u00f1a de Shopping no se est\u00e1 publicando<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google Analytics (GA4)<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/WOYj5r\" target=\"_blank\" rel=\"noreferrer noopener\">Ayuda con Ecommerce tracking.<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Google Business Profile<\/strong> (Google My Business)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/goo.gl\/Whi68M\" target=\"_blank\" rel=\"noreferrer noopener\">GMB ownership y problemas para acceder a la cuenta.<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/goo.gl\/X1DPkO\" target=\"_blank\" rel=\"noreferrer noopener\">Verificaci\u00f3nGMB.<\/a><\/li>\n<\/ul>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Pero esto no es todo amigos&#8230; Para acabar, \u00a1la guinda del pastel! Hablar con el servicio t\u00e9cnico de Google Ads para resolver cualquier incidencia, mayor o menor, puede llegar a ser una misi\u00f3n imposible, y en todo caso, proporcionan un tel\u00e9fono al que responden solo en ingl\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bueno, no est\u00e1 todo perdido. Estos dos pantallazos te ayudar\u00e1n a dar con el chat (en ingl\u00e9s) o con el soporte mediante email, dos opciones que pueden ayudarte mucho a dar con la soluci\u00f3n al problema que tengas entre manos.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"612\" src=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-1024x612.png\" alt=\"\" class=\"wp-image-289\" srcset=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-1024x612.png 1024w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-300x179.png 300w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-768x459.png 768w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-1536x919.png 1536w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1-445x265.png 445w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">O esta segunda opci\u00f3n, que es la que realmente recomienda Google Ads<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2-1024x534.png\" alt=\"\" class=\"wp-image-290\" srcset=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2-1024x534.png 1024w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2-300x156.png 300w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2-768x400.png 768w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2-1536x801.png 1536w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-2.png 1653w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Y por \u00faltimo, tambi\u00e9n la opci\u00f3n de acceder directamente al soporte t\u00e9cnico gracias al <strong><a href=\"https:\/\/support.google.com\/google-ads\/?hl=en#topic=3119071\">Centro de Ayuda<\/a><\/strong>. Solo tienes que acceder a servicio de Google y seguir estos sencillos pasos&#8230; <strong>\u00a1suerte!<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"400\" src=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3-1024x400.png\" alt=\"\" class=\"wp-image-291\" srcset=\"https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3-1024x400.png 1024w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3-300x117.png 300w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3-768x300.png 768w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3-1536x601.png 1536w, https:\/\/malagasem.es\/blog\/wp-content\/uploads\/2025\/02\/image-3.png 1606w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Te dar\u00e9 un listado de links con acceso al soporte de todos los servicios Google, o al menos, de los m\u00e1s utilizados.<\/p>\n","protected":false},"author":1,"featured_media":292,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[95,94,93,21,22,92],"class_list":["post-287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-ads","tag-analytics","tag-ga4","tag-gmb","tag-google","tag-soporte"],"_links":{"self":[{"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/posts\/287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/comments?post=287"}],"version-history":[{"count":2,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/posts\/287\/revisions"}],"predecessor-version":[{"id":294,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/posts\/287\/revisions\/294"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/media\/292"}],"wp:attachment":[{"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/media?parent=287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/categories?post=287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/malagasem.es\/blog\/wp-json\/wp\/v2\/tags?post=287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}